May 21, 2020

Herman Miller and Design Within Reach Recall Dressers and Cabinets Due to Tip-Over and Entrapment Hazards; Remedy May Be Delayed Due to COVID-19 Restrictions; Keep Product Away from Children (Recall Alert)

Release Date: May 21, 2020
Release Number: 20-747

Recall Summary

Name of Product: Nelson and Lauki Dressers and Cabinets

Hazard: The recalled dressers and cabinets are unstable and can tip over if not anchored to the wall, posing serious tip-over and entrapment hazards that can result in death or injuries to children.  The chests do not comply with the performance requirements of the U.S. voluntary industry standard (ASTM F2057-19).

Remedy: Refund, Repair

Consumers should immediately stop using this or any recalled chest or cabinet if not properly anchored to the wall, place it in an area that children cannot access and contact Herman Miller to receive a full refund with free pick-up of the product or a repair.  The repair option is only available for certain models. Herman Miller is contacting all known purchasers directly.

Consumer Contact: For Herman Miller Nelson products, go to www.hermanmiller.com and click on “Nelson Product Recall” at the bottom of the home page or visit https://www.hermanmiller.com/customer-service/recalls/nelson-dresser-cabinet-and-buffet-recall/. For Design Within Reach Lauki products go to www.dwr.com and click on “Product Recalls” at the bottom of the home page or visit https://www.dwr.com/customerservice-recalls.html. Consumers can also email recall_info@hermanmiller.com or contact Herman Miller at 800-338-2107 from 9 a.m. to 5 p.m. ET Monday through Friday for the full refund with free pick-up or arrange a repair if available.

Recall Details

Units: About 3,280 (In addition, about 135 were sold in Canada)

Description: This recall involves Herman Miller Nelson Cabinets and Dressers and Design Within Reach Lauki Cabinets and Dressers. Product numbers can be found on a label located inside an upper drawer. The Nelson cabinets are wood veneer and have 2 doors or 3, 4, 5 or 8 drawers. They were sold in Oak, Walnut, Ash, and Santos Palisander (Brown). The Lauki dressers are wood veneer or lacquered MDF and have 3, 6, or 7 drawers. They were sold in the following colors: Oak, Walnut, White, Graphite, and Glacier Grey.

Recalled Herman Miller Nelson cabinets

PRODUCT #	PRODUCT NAME	DESCRIPTION	RETAIL PRICE
TE3400.E	Nelson Thin Edge Chest Cabinet	56 x 18.5 x 41 Cabinet, 5-Drawers with 1 right door	$7,800 – $16,000
TE3400.M	Nelson Thin Edge Chest Cabinet	56 x 18.5 x 41 Cabinet, 5-Drawers with 1 left door	$7,800 – $16,000
TE0204	Nelson Thin Edge Double Dresser	67 x 18.5 x 28.75 Cabinet, 8-Drawers	$6,800 – $14,000
TE2167.R	Nelson Thin Edge Buffet	67 x 18.5 x 28.75 Cabinet, 4-Drawers with 2 right doors	$8,000 – $16,000
TE2167.L	Nelson Thin Edge Buffet	67 x 18.5 x 28.75 Cabinet , 4-Drawers with 2 left doors	$8,000 – $16,000
TE2100.S	Nelson Thin Edge Chest	34 x 18.5 x 28.75 Cabinet, 4-Drawers	$4,800 – $10,000
TE2100.T	Nelson Thin Edge Chest	34 x 18.5 x 28.75 Cabinet, 3-Drawers	$4,600 – $9,800
TE2134	Nelson Thin Edge Cabinet	34 x 18.5 x 28.75 Cabinet with 2 doors	$3,800 – $9,000
BC3440.L	Nelson Basic Cabinet Series 34 x 40	40 x 18.5 x 39.5 Cabinet, 5-Drawers with door	$2,815
BC3440.M	Nelson Basic Cabinet Series 34 x 40	40 x 18.5 x 39.5 Cabinet, 2-Drawers over 2 doors	$2,600

Recalled Lauki dressers

100144158	Lauki 32″	Three Drawer Dresser – Glacier Grey
100144157	Lauki 32″	Three Drawer Dresser – Graphite
100144156	Lauki 32″	Three Drawer Dresser – White
10006123	Lauki 47″	Wide Dresser – White
100144127	Lauki 47″	Six Drawer Dresser – Glacier Grey
10008841	Lauki 47″	Six Drawer Dresser – Graphite
10001064	Lauki 47″	Six Drawer Dresser – Oak (DISC)
10008840	Lauki 47″	Six Drawer Dresser – Walnut (DISC)
100144161	Lauki 60″	Six Drawer Dresser – Glacier Grey
100144160	Lauki 60″	Six Drawer Dresser – Graphite
100144159	Lauki 60″	Six Drawer Dresser – White
1008839	Lauki 40.5″	Seven Drawer Dresser – Graphite
1008834	Lauki 40.5″	Seven Drawer Dresser – Oak
1008836	Lauki 40.5″	Seven Drawer Dresser – Walnut
1001065	Lauki 40.5″	Seven Drawer Dresser – White

Incidents/Injuries: Herman Miller has received two reports of a tip-over with no injuries or property damage. No other incidents have been reported.

Sold At: Nelson units were sold at the Herman Miller NY store, Design Within Reach stores nationwide, online at hermanmiller.com and dwr.com, and through wholesale dealers. Lauki units were sold at Design Within Reach stores nationwide and online at dwr.com. All of the products were sold from September 2010 through February 2020 for between $1,500 and $16,000.

Importer(s): MillerKnoll Inc., of Zeeland, Mich. and Design Within Reach Inc., of Stamford, Conn.

Manufactured in: United States, Spain

Photos

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

• Visit CPSC.gov.
• Sign up to receive our email alerts.
• Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
• Report a dangerous product or product-related injury on www.SaferProducts.gov.
• Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
• Contact a media specialist.